Privacy Policy

Last Updated: September 29, 2026

Norden MFG LLC (“Norden,” “we,” “us,” or “our”) respects privacy and is committed to handling information responsibly. This Privacy Policy explains the types of information we may collect through our website, communications, products, and services; how we may use and disclose that information; and how to contact us with privacy-related questions or requests.

Information We May Collect

Depending on how you interact with us, we may collect or receive:

• Contact information, such as a name, business name, email address, mailing address, telephone number, or other information you provide when contacting us, requesting information, submitting a form, or doing business with us.
• Business and transaction information, such as product inquiries, order details, account records, shipping information, service history, and communications with us.
• Website and technical information, such as IP address, browser type, device information, pages visited, referral source, approximate location derived from an IP address, and information collected through cookies or similar technologies.
• Communications and submissions, including messages, feedback, questions, requests, and materials sent to us.
• Aggregated, de-identified, or non-identifiable information. Some information we collect may not identify a particular person, either because it is technical, aggregated, de-identified, or otherwise not reasonably linked to an identifiable individual.

How We Use Information

We may use information for legitimate business purposes, including to:

• Respond to inquiries and provide requested information, products, services, support, or communications.
• Process orders, transactions, deliveries, payments, and related business activities.
• Maintain and improve our website, products, services, operations, security, and customer experience.
• Communicate about business matters, service updates, product information, promotions, and other information where permitted by applicable law.
• Protect against fraud, security incidents, misuse, unauthorized activity, and legal claims.
• Comply with applicable laws, regulations, contractual obligations, and lawful requests.
• Create, use, and share aggregated or de-identified information where permitted by law.

How We May Share Information

We may share information when reasonably necessary for the purposes described in this Privacy Policy, including with:

• Service providers and vendors that support our operations, such as website hosting, communications, payment processing, shipping, analytics, information technology, security, and professional services.
• Business partners or other parties involved in fulfilling a request, transaction, order, service, or contractual relationship.
• Government authorities, law enforcement, regulators, courts, or other parties when required or permitted by law, or when necessary to protect rights, safety, property, or security.
• Parties involved in a potential or completed merger, acquisition, financing, sale of assets, restructuring, bankruptcy, or other business transaction, subject to applicable law.

We may also use or disclose information that has been aggregated, de-identified, or otherwise does not reasonably identify an individual.

Cookies and Similar Technologies

Our website may use cookies, log files, pixels, analytics tools, and similar technologies to operate the site, understand how visitors use it, improve functionality, and support security.

You may be able to manage cookies through your browser settings. Disabling cookies may affect certain website features or functionality.

Our website may use cookies, log files, pixels, analytics tools (such as Google Analytics and Facebook Pixel), and similar technologies to operate the site, understand how visitors use it, improve functionality, and support security. We also use session replay and heatmapping tools, such as Microsoft Clarity, to capture how you interact with our website to improve our products and services.

Currently, our website does not respond to ‘Do Not Track’ (DNT) signals or similar mechanisms.

Data Retention and Removal Requests

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to operate our business, meet legal, accounting, tax, recordkeeping, and contractual obligations, resolve disputes, and enforce agreements.

If you would like to request removal of personal information that we hold and that is reasonably identifiable and eligible for deletion, you may contact us using the information below. We will review your request and respond as appropriate under applicable law.

We do not provide an automated information-removal process. Removal may not be available in every circumstance. For example, we may be unable to locate information that is not reasonably identifiable, or information may need to be retained for legal, security, fraud-prevention, recordkeeping, transactional, or other legitimate business purposes. In addition, certain information may be aggregated, de-identified, technical, or otherwise not associated with an identifiable person; such information may not be capable of being accessed, corrected, or removed upon request.

We may need to verify a requester’s identity and authority before acting on a request. We may also retain a limited record of a request or related information as necessary to document compliance, prevent fraud, honor preferences, or meet legal obligations.

Security

We use reasonable administrative, technical, and physical measures designed to protect information under our control. However, no method of electronic transmission, storage, or security measure is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website or communications may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or security of third parties. We encourage you to review the privacy policies of any third-party service before providing information to it.

Children’s Privacy

Our website and services are not directed to children, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so that we can review the matter.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updated version will be posted with a revised “Last Updated” date. Your continued use of our website, products, or services after changes become effective is subject to the updated policy, to the extent permitted by law.

Contact Us

For questions about this Privacy Policy or to submit a privacy-related request, contact:

Norden MFG LLC
4210 Kinsman Rd NW
North Bloomfield, OH 44450
Phone: +1 (440) 693-4630
Email: [email protected]